How often should I replace my sump pump?

Sump pumps typically last 7-10 years. If your pump runs frequently (common in areas with high water tables like parts of DuPage County), it may wear out sooner. We recommend replacing it proactively before it fails rather than waiting for a flood. Annual testing helps catch issues early.

Do I need a battery backup sump pump?

Strongly recommended. Power outages often happen during the heavy storms that cause the most water infiltration — exactly when you need your pump most. A battery backup system kicks in automatically when the power goes out, providing hours of continued protection. It also serves as a backup if your primary pump fails.

My sump pump runs constantly — is that normal?

A sump pump that runs non-stop usually indicates a high water table, a stuck float switch, a check valve problem allowing water to flow back into the pit, or an undersized pump. Continuous running wears out the pump quickly. A plumber can diagnose the cause and recommend the right solution.

Where should the sump pump discharge water?

The discharge line should direct water at least 10 feet away from your foundation, ideally to a downslope area, storm drain, or dry well. In Illinois, it's generally not permitted to discharge sump water into the sanitary sewer. We install discharge lines that comply with local codes and effectively move water away from your home.

How do I test my sump pump to make sure it's working?

Pour a bucket of water into the sump pit. The float switch should activate and the pump should turn on and empty the pit within a few seconds. Check that the discharge line is clear and water is exiting outside. We recommend testing quarterly and before heavy rain seasons. If it doesn't activate, call for service.

What size sump pump do I need?

Most residential homes need a 1/3 HP pump. Homes with high water tables or large basements may need a 1/2 HP or 3/4 HP pump. The right size depends on how much water enters your pit, the depth of the pit, and the height and distance the water must be pumped. We size the pump based on your specific conditions.

Sump Pump Installation Naperville, IL | Wiz Plumbing

When You Need Expert Sump Pumps

A reliable sump pump is your basement's first line of defense against flooding. When storms roll through Naperville and the water table rises, your sump pump works overtime to keep your basement dry. Our sump pump Wizards ensure you're protected year-round.

We install, repair, and maintain all types of sump pumps, including battery backup systems that keep working even when the power goes out. Don't wait for a flood to discover your sump pump has failed - let us inspect and maintain it today.

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Common Questions

Our Magical Guarantee

Why Naperville Trusts The Wizard

Master Craftsmen

Same-Day Service

Honest Pricing

390+ 5-Star Reviews

Magical Savings Await

Any New Sump Pump

Same-Day Add-Ons

Senior & Military Discount